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Refund Policy

We are happy to accept returns provided we are contacted with 14 days of delivery and items are returned within 30 days.

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For returns, please send us an email to shop@sewsimple-norfolk.co.uk giving full details.

You must bear the cost of postage for unwanted goods which must be returned in a fully resaleable condition and in its original packaging. We reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged.

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Faulty goods should be returned as above, we will refund the postage where appropriate.

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Goods cannot be returned once they have been used or cut into under any circumstances. Please check for any faults or defects before use.

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